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Online Shop Help

Welcome to Merton Music Foundation's online shop. We are a non-profit-making organisation, all money from the MMF Online Shop goes back into our organisation.

MAKING AN ORDER

When you make an order or give a donation, your credit card details will be encrypted and sent securely using SSL - the Internet standard for secure transfers. We use an online payment service provider (SagePay) who receive transaction details directly over a 128-bit encrypted secure channel. This method is recommended by Lloyds Cardnet Services.

1. Select item:

If the item you are selecting has an options box, you will need to open it and choose one of the options. Then click on the 'Add to Cart' button. If you want more than one option or product, you must add the first one to the shopping cart, then return to the options box or product by clicking on the 'Continue Shopping' button.

2. Add to Shopping Cart:

To add an item to your shopping cart, first select the quantity, then click on the 'Add to Cart' button.

3. Checkout:

To stop adding items to your basket and purchase what you have added, click the "Checkout" button.

4. Complete email and address details:

Please fill in the checkout form so we can process your order.

5. Calculate Shipping Costs:

Choose one of the options provided and click on 'Click to calculate shipping' button.

6. Click on 'Review Order' button to check that your order is correct.

7. Make payment by clicking the 'Submit Order' button.

You will now be taken to an online payment service provider. SagePay provides a secure, encrypted gateway between this website and our bank It enables people to purchase products online using 128-bit encrypted sessions with the knowledge that their credit card details will be safe and secure. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. SagePay has been audited and approved by APACS, Visa and MasterCard and is an approved payment service provider for Lloyds Cardnet services.

Which forms of online payment can I use:

SagePay accepts Visa, Visa Debit and MasterCard.

Can I order in person at the Merton Music Foundation?

Yes, you can order all items on this website at the MMF Office. Our address is: Merton Music Foundation, Harris Academy Morden, Lilleshall Road, Morden SM4 6DU. If possible, please contact MMF on 020 8640 5446 before visiting.

How do I contact Merton Music Foundation?

If you need to contact us, please email orders@mmf.org.uk, alternatively you can call us on 020 8640 5446 or write to us at Merton Music Foundation, Harris Academy Morden, Lilleshall Road, Morden SM4 6DU.

Please include your order number (shown in our acknowledgement e-mail) in any correspondence.

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