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Privacy Policy

Merton Music Foundation (MMF) is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you.

What personal information do we collect?

If you complete a registration form to join MMF's charitable activities we need to know your name, child's name, address, e-mail address and telephone numbers. If you place an order for goods or pay for services online we also require details of your credit / debit card number and expiry date. This information allows us to fulfil your order and notify you of the status of your order. We use an online payment service provider (SagePay) who receive transaction details directly over a 128-bit encrypted secure channel, exchanging digitally signed messages to register the transaction and notify you directly of the authorisation results.

What do we do with the information we collect?

We use the information mentioned above to allow us to process your orders and fulfill your goods. We may need to pass some of this information on to certain other companies on whom we rely to fulfill your orders, such as the ABRSM for practical examinations. Our partners are not permitted to use your personal information for any other purpose or to pass it on to any other third parties. We may also use your personal information to notify you by email of upcoming events, products, surveys, developments in our services or information about our website. If, at any time, you would rather not receive any such information, please use the 'unsubscribe' links provided in our newsletters to update your account settings.

Cookies

Full details on our website's use of cookies can be found in our Cookies Policy.

Data protection

Your personal information will be held and used in accordance with the requirements of the Data Protection Act 1998. Child level data may be shared with Merton Council and schools. Summary level data will be shared with Arts Council England and the Department for Education. Data will NOT be shared with any other third parties. Information about you/your child will only be used for the purposes of the service being provided. We have a duty to protect the public funds we administer and may use the information you provide for the prevention and detection of fraud. We may also share this information with other bodies who are responsible for auditing public funds received from government and local authority organisations.

Your Consent

For the purposes of the Data Protection Act 1998, you acknowledge that, in the course of registering and using our service, information will be captured electronically or otherwise and transmitted to us or to any third parties who host our web servers. By using our service, you expressly agree to the collection and use of the information set out above for the purposes set out in this Privacy Policy. You agree that you do not object to us contacting you for the purposes set out in this Privacy Policy, whether by e-mail, fax, telephone, or in writing and that this will not constitute a breach of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

How does MMF protect your information?

As required by the UK Data Protection Act of 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We use an online payment service provider who receives transaction details directly over a 128-bit encrypted secure channel. No card details are taken or stored on this site. Sensitive information is stored by SagePay on a heavily encrypted database that is protected by multiple government approved firewalls. Names, delivery addresses, e-mail addresses and telephone numbers are stored by Merton Music Foundation on a secure server with our ISP.

Changes to Privacy Policy

If for any reason we need to change our privacy policy, we will post the new policy on our website. Please visit this Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information.

Feedback

If you have any queries or problems with regard to this Privacy Policy or the uses to which we put your personal information, please email us at orders@mmf.org.uk or write to us at: Merton Music Foundation, Harris Academy Morden, Lilleshall Road, Morden SM4 6DU.

Updated August 2013

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