• When you place an order with Merton Music Foundation we need to know your name, delivery address, credit or debit card number and expiry date, e-mail address and telephone number. This information allows us to fulfil your order and notify you of the status of your order.

• When you make an order your credit card details will be encrypted and sent securely using SSL - the Internet standard for secure transfers. We use an online payment service provider (Protx) who receives transaction details directly over a 128-bit encrypted secure channel, exchanging digitally signed messages to register the transaction and notify you directly of the authorisation results. No sensitive information is sent via your browser, and because customers are directly transferred to our online payment service provider, no card details are taken or stored on this site. 

What do we do with the information we collect?

• We use the information mentioned above to allow us to process your orders and fulfil your goods. We may need to pass some of this information on to certain other companies on whom we rely to fulfill your orders (including members of South West London Music Services). Our partners are not permitted to use your personal information for any other purpose or to pass it on to any other third parties. (South West London Music Services comprises of the following organisations: Merton Music Foundation, Hounslow Music Service, Kingston Music & Arts Service, Sutton Youth Music Service and Richmond Music Trust). 
• We may also use your personal information to notify you of other special offers, developments in our services or on our website, or we may also pass on your details to South West London Music Services, so that they can also provide you with details of other offers or promotions. 
• If, at any time, you would rather not receive any such information, please send us an e-mail to nomarketing@mmf.org.uk. We will keep your information on file so that we can fulfil your orders, but we will not e-mail you or contact you by telephone, fax or post with any further offers, promotions or news, nor provide your personal information to any third parties. 

Cookies

• Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. A cookie is an alphanumeric text file that is sent from a website and stored on your computer's hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit them again, they recognise you as a visitor and can help you with personalised information in filling out forms or signing in. Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser.
• As with other statistics about visitors to our sites, this tracking is anonymous and does not relate to any information we might hold about individuals. If our usage of cookies changes in the future, this will be explained in our privacy policy.

Your Consent

• For the purposes of the Data Protection Act 1998, you acknowledge that, in the course of registering and using our service, information will be captured electronically or otherwise and transmitted to us or to any third parties who host our web servers. 
• By using our service, you expressly agree to the collection and use of the information set out above for the purposes set out in this Privacy Policy. 
• You agree that you do not object to us contacting you for the purposes set out in this Privacy Policy, whether by e-mail, fax, telephone, or in writing and that this will not constitute a breach of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

How does MMF protect your information?

• As required by the UK Data Protection Act of 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We use an online payment service provider who receives transaction details directly over a 128-bit encrypted secure channel. No card details are taken or stored on this site. Sensitive information is stored by Protx on a heavily encrypted database that is protected by multiple government approved firewalls. Names, delivery addresses, e-mail addresses and telephone numbers are stored by Merton Music Foundation on a secure server.

Changes to Privacy Policy

• If for any reason we ned to change our privacy policy, we will post the new policy on our website. Please visit this Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information.

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