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How to use the Online shopWelcome to Merton Music Foundation's online shop. We are a non-profit-making organisation, all money from the MMF Online Shop goes back into our organisation. MAKING AN ORDER
When you make an order or give a donation, your credit card details will be encrypted and sent securely using SSL - the Internet standard for secure transfers. We use an online payment service provider who receives transaction details directly over a 128-bit encrypted secure channel. This method is recommended by Lloyds TSB Cardnet Services.
1. Select item:
If the item you are selecting has an options box, you will need to open it and choose one of the options. Clicking the little down-arrow box to the right of the options box will open the choices. If you want more than one option, you must add the first one to the shopping cart, then return to the options box to select the next one.
2. Add to Basket:
To add an item to your shopping cart, first select the quantity, then click on the first little box to the right of the quantity box. (Picture of a shopping cart.)
3. View Basket: To view the contents of your shopping "Basket" without beginning the checkout process, click the "Basket" tab at the top of the screen, or the second little box to the right of any quantity box. (Picture of an eye.) 4. Checkout: To stop adding items to your basket and purchase what you have added, click the "Checkout" tab at the top. 5. Select 'Shipping' Method: Choose one of the postage and packing options provided. (This must be done for ALL transactions).
6. Accept Terms and Conditions: Check the box in front of "I accept these Terms and Conditions". 7. Complete address details: Please fill in the order form so we can process your order. 8. Payment: You will now be taken to an online payment service provider. Protx provides a secure, encrypted gateway between this website and our bank It enables people to purchase products online using 128-bit encrypted sessions with the knowledge that their credit card details will be safe and secure. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. Protx has been audited and approved by APACS, Visa and MasterCard and is an approved payment service provider for Lloyds TSB Cardnet services. Can I order in person at the Merton Music Foundation? Yes, you can order all items on this website at the MMF Office. Our address is: Merton Music Foundation, Chaucer Centre, Canterbury Road, Morden, Surrey SM4 6PX. If possible, please contact MMF on 020 8640 5446 before visiting. How do I contact Merton Music Foundation? If you need to contact us, please email admin@mmf.org.uk, alternatively you can call us on 020 8640 5446, fax us on 020 8646 6990 or write to us at Merton Music Foundation, Chaucer Centre, Canterbury Road, Morden, Surrey SM4 6PX, United Kingdom. Please include your order number (shown in our acknowledgement e-mail) in any correspondence. |